Privacy Policy for SimpleLuis

Effective Date: December 26, 2024

At SimpleLuis, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, and make purchases from simpleluiss.com. By using our website, you agree to the collection and use of your personal data as described in this Privacy Policy.

1. Information We Collect

We collect two types of information from you when you visit our website:

  • Personal Information: This includes information that you provide to us directly, such as your name, email address, phone number, shipping address, payment details, and any other information required for processing your orders or communicating with us.

  • Non-Personal Information: This includes information about your device and how you interact with our website, such as your IP address, browser type, and pages you visit. This information is collected automatically through cookies and other tracking technologies to help us improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal information to process and fulfill your orders, including shipping, billing, and customer support.

  • To Improve Our Website and Services: Non-personal information is used to analyze trends and improve the functionality and user experience of our website.

  • To Send Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and updates related to SimpleLuis. You can opt-out of these communications at any time by following the unsubscribe link in the email or contacting us directly.

  • To Respond to Inquiries: If you contact us for customer support or with questions about our products, we will use your information to respond to your inquiries and provide assistance.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons) to enhance your experience while browsing our website. These technologies allow us to remember your preferences, track your browsing behavior, and provide personalized content and advertisements.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of some features on our website.

4. How We Protect Your Information

We use a variety of security measures to protect your personal information. These measures include encryption, secure servers, and firewalls. All sensitive information (such as payment details) is transmitted via Secure Socket Layer (SSL) encryption, which ensures that your data is protected during transfer.

However, while we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties to help us operate our website and fulfill your orders. These third parties include:

  • Service Providers: We may share your information with payment processors, shipping companies, and customer support services to facilitate transactions and ensure timely delivery.

  • Legal Compliance: We may disclose your information if required by law or to comply with a legal process, such as a court order or government investigation.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by SimpleLuis. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

7. Your Privacy Rights

You have the right to access, correct, or delete your personal information at any time. You may also request that we restrict the processing of your data or object to certain uses of your data.

To exercise any of your privacy rights, please contact us at info@simpleluiss.com. We will respond to your request as quickly as possible and in accordance with applicable privacy laws.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your information is no longer needed, we will delete it securely.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.

10. International Transfers

If you are accessing our website from outside the United States, please note that your personal data may be transferred to and processed in the United States. By using our website, you consent to the transfer of your data to the United States, which may have different data protection laws than your country of residence.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@simpleluiss.com
  • Phone: (770) 910-7124
  • Street: 3743 Ridge Way Grv, Suwanee, Georgia (GA), 30024