Sale Policy for SimpleLuis

Effective Date: December 26, 2024

At SimpleLuis, we are committed to offering high-quality products at great prices. Our sale policy outlines the terms and conditions related to discounts, promotions, and sales events. Please take the time to review our sale policy to ensure you fully understand how our promotions work and any limitations or exclusions that may apply.

1. Eligibility for Sales and Promotions

Our sales, discounts, and promotional offers are available to all customers who meet the eligibility criteria outlined for each specific promotion. Promotions are typically available online at simpleluiss.com, but may also be available in physical stores if applicable.

  • Sale Periods: All sales and promotions are subject to specific start and end dates. These dates will be clearly displayed on the promotion page, emails, or on our website. Once a promotion ends, the sale prices will no longer be valid.

  • Limited-Time Offers: Many of our sales are time-sensitive, and quantities may be limited. Once a sale item or promotion has sold out, it may not be restocked or extended.

2. How Discounts Are Applied

Discounts can be applied in a variety of ways, depending on the type of promotion. The following are common ways discounts are applied to your order:

  • Percentage-Based Discounts: A discount of a specific percentage will be applied to eligible items in your cart. The percentage off will be shown before checkout and will be subtracted from the original price.

  • Fixed Amount Discounts: A specific dollar amount will be deducted from your total purchase amount. This will be shown clearly during the checkout process.

  • Free Shipping: From time to time, we offer free shipping promotions, which may be applied automatically during checkout or require a code to be entered.

  • Discount Codes/Coupons: Customers may be required to enter a promo code during checkout to receive a discount. Promo codes are typically provided via email, social media, or through our website. If you forget to enter a code, we cannot retroactively apply the discount.

  • Gift With Purchase: In some cases, we may offer a free gift with a qualifying purchase. The details of these promotions will be clearly communicated on the promotion page.

3. Exclusions from Sales and Promotions

While we strive to offer great deals, certain products or categories may be excluded from sales and promotions. Common exclusions include:

  • Sale Items: Certain products that are already discounted may not be eligible for further discounts.
  • Clearance Items: Products in clearance sections are often excluded from additional promotions or discounts.
  • Gift Cards: Gift cards or store credit may not be eligible for promotional discounts.
  • Customized or Personalized Products: Custom products or items with personalization are typically excluded from sales or promotions.

We reserve the right to modify or discontinue promotions at any time. Always check the promotion terms for specific exclusions.

4. Combining Promotions

In most cases, SimpleLuis promotions cannot be combined. You may only use one promotion or discount per order. If you have a promotional code, free shipping offer, or other discounts available, only the one with the highest value will apply to your purchase. For example:

  • If you have a 10% off coupon and a free shipping offer, you will receive the free shipping, but not both.

However, some limited-time promotions or special events may allow stacking of discounts, and those terms will be clearly communicated at the time of purchase.

5. Pricing Changes

We strive to offer competitive pricing at all times. However, prices are subject to change, especially during seasonal sales and promotions. If you purchase an item at full price and it goes on sale within a short period of time, we unfortunately cannot offer a price adjustment.

  • Price Adjustments: If an item you purchased goes on sale within 7 days of your purchase, we may offer you a store credit or refund for the difference, provided you contact us with your proof of purchase within that timeframe.

6. Final Sale Items

Some products may be marked as “Final Sale.” These items are non-returnable and non-refundable. Final sale items typically include products that are heavily discounted, clearance items, or products with specific conditions (such as custom orders). These products will be clearly labeled as final sale both on our website and during checkout.

7. Special Promotions

Occasionally, we may offer special sales events, such as:

  • Holiday Sales: During major holidays (e.g., Black Friday, Christmas, New Year), we may offer significant discounts on selected items. These events are usually time-sensitive, so be sure to check our website frequently for updates.

  • Member-Exclusive Sales: If you sign up for our email list or join our loyalty program, you may be eligible for exclusive promotions and early access to sales.

  • Flash Sales: These sales are typically short-lived and may only be available for a few hours. Be sure to act quickly if you’re interested in these limited-time offers.

8. Shipping and Delivery During Sales Events

During large sales events, such as Black Friday or Cyber Monday, shipping volumes may increase, which could lead to slight delays in processing and delivery. We make every effort to process and ship your orders as quickly as possible, but please allow extra time for processing during peak times.

  • Free Shipping: If your order qualifies for free shipping during a sale, it will be processed with the standard delivery time, unless expedited shipping is selected during checkout.

  • International Orders: International orders are subject to additional shipping fees and taxes. These fees are not covered by any promotional discounts unless specified.

9. Returning Sale Items

Items purchased during a sale can be returned under our regular Return Policy unless they are marked as Final Sale or otherwise excluded. If you need to return an item purchased during a sale:

  1. Contact our customer service team to initiate the return process.
  2. Follow the instructions outlined in our Return Policy to receive a refund or store credit for eligible sale items.
  3. Sale items may be refunded at the sale price, not the original price.

10. Contact Us

If you have any questions about our sales, promotions, or need assistance during a sale event, please don’t hesitate to contact us:

  • Email: info@simpleluiss.com
  • Phone: (770) 910-7124
  • Street Address: 3743 Ridge Way Grv, Suwanee, Georgia (GA), 30024

Thank you for choosing SimpleLuis. We are committed to providing excellent service and value to our customers. We hope you enjoy shopping with us during our sale events!